Question 1

What is Marcus Vance?

Accepted Answer

Marcus Vance is an online learning platform. One membership unlocks the entire library — every course and podcast, across Business, Marketing, Sales, Finance, AI and Personal Development — taught to be applied, not just watched.

Question 2

What is included in the membership?

Accepted Answer

Everything: all courses (video lessons, quizzes, every level), all podcasts, the members community, and coaching sessions. New courses are added regularly and are included at no extra cost.

Question 3

How much does it cost?

Accepted Answer

One flat membership unlocks it all — every course, podcast and more. Create your account to see current monthly and annual pricing. No per-course fees, no upsells, cancel anytime.

Question 4

Is there a free plan?

Accepted Answer

No. Marcus Vance is a paid membership so we can keep the library growing and the quality high. You can start monthly and cancel whenever you want.

Question 5

What do the courses cover?

Accepted Answer

Business, Marketing, Sales, E-commerce, Finance, AI & Automation, Content Creation and Personal Development — video lessons, quizzes and levels from Beginner to Advanced.

Question 6

How do I access the content?

Accepted Answer

Everything is streamed on the platform, on any device with a browser. You sign in and learn online — the courses and podcasts are consumed on the site.

Question 7

Can I download the courses?

Accepted Answer

No. Courses and podcasts stream on the platform and are not downloadable — this protects the material and keeps your access tied to your active membership.

Question 8

Who is Marcus Vance?

Accepted Answer

Marcus Vance is the founder and editorial voice behind the platform — the brand under which the courses, podcasts and coaching are published. The value is in the material itself.

Question 9

Which payment methods do you accept?

Accepted Answer

All major cards (Visa, Mastercard, American Express) plus Apple Pay and Google Pay, handled securely by Stripe. Apple Pay appears on Apple devices, Google Pay on supported browsers.

Question 10

Can I switch between monthly and annual?

Accepted Answer

Yes. You can change plans at any time from your account. Annual saves roughly two months versus paying monthly.

Question 11

How do I cancel?

Accepted Answer

Cancel anytime from your account — no penalty, no phone call. Your access continues until the end of the current billing period.

Question 12

Do you offer refunds?

Accepted Answer

Refunds are handled per our Refund Policy, linked in the footer of every page. Because content is delivered instantly on subscribing, refunds are limited — but you can cancel future renewals at any time.

Question 13

Is there a community?

Accepted Answer

Yes — a members community with rooms organised by topic, plus direct messaging between members. It has clear conduct rules and a reporting system.

Question 14

Is coaching included?

Accepted Answer

Group coaching calls and accountability are included with your membership. Private 1:1 coaching is available by application. Details are on the Coaching page.

Question 15

Is my data safe?

Accepted Answer

Your account and payment details are protected. Payments run through Stripe — we never store your card number. See our Privacy Policy for exactly what we collect and why.

Question 16

What happens to my access if I cancel?

Accepted Answer

You keep full access until the end of the period you already paid for. After that, your membership pauses and the library locks until you resubscribe — your account and progress are kept.

Question 17

How do I contact support?

Accepted Answer

Use the contact form on the Contact page — it reaches the team directly. There is no public phone line; the form is the channel.

Question 18

Where are the Terms, Refund and Privacy policies?

Accepted Answer

Key policies are linked in the footer of every page (Terms, Privacy, Cookies, Refund Policy, Acceptable Use, Community Guidelines, Disclaimer and Legal Notice), and gathered together in the Legal Center at /legal.

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