Terms of Sale

All prices displayed on the Platform are shown in US dollars (USD).

US residents: Prices are shown exclusive of applicable state and local sales tax, which may be calculated and added at checkout depending on your jurisdiction.

International buyers: Prices are shown exclusive of taxes. The Buyer is solely responsible for any applicable customs duties, local taxes, or other fiscal charges applicable in their country of residence.

The operator reserves the right to change prices at any time. Products and services are billed at the rate in effect at the time the order is confirmed.

The Platform accepts the following payment methods:

Credit or debit card (via Stripe): Payments by Visa, Mastercard, and American Express are processed securely by Stripe, Inc. Card data is encrypted via SSL and is never stored on our servers. Stripe is PCI-DSS Level 1 certified.

MVN Credits: Marcus Vance Network credits are a virtual currency internal to the Platform. They can be earned through the Platform and used to purchase eligible courses, resources, and services. MVN credits are not convertible to real currency and cannot be refunded or transferred. Their use is subject to these Terms.

An order is definitively confirmed upon receipt of payment confirmation. If payment fails, the order is automatically canceled.

By completing your purchase, you expressly acknowledge that you waive any applicable right of withdrawal or cooling-off period, and consent to the immediate performance of the contract (access granted upon payment confirmation). EU consumers retain rights under Directive 2011/83/EU where mandatory.

Single exception: A refund may be considered on an exceptional and discretionary basis solely in the event of a major technical failure on the Platform rendering the content completely inaccessible, reported by the Buyer and not resolved within 72 hours of receipt of the report. In such cases, the Buyer must contact support at Support form with documentation of the inability to access the content.

This policy applies to all digital products: individual courses, coaching sessions, downloadable resources, MVN credits, and subscriptions whose billing period has begun.

The products and services offered on the Platform are exclusively digital content and dematerialized services.

Immediate access: Consistent with the information provided at checkout and the Buyer's express agreement, access to purchased digital content is granted immediately upon payment confirmation, with no physical delivery delay.

Access conditions: Purchased courses, resources, and content are accessible from the Buyer's personal account on the Platform, provided an active Internet connection is available. The operator ensures continuous access to content, except during scheduled maintenance periods duly communicated in advance.

Technical failure: If access to content becomes impossible due to a technical failure of the Platform that is not resolved within 72 hours of the Buyer's report, a refund or credit may be granted on an exceptional and discretionary basis.

Automatic renewal: Platform subscriptions are taken out on a monthly or annual basis and renew automatically at the end of each period, unless the Buyer cancels beforehand.

Cancellation: The Buyer may cancel their subscription at any time from the "My subscription" section of their account, at least 24 hours before the renewal date. If cancellation occurs after this deadline, the renewal will proceed and cancellation will take effect at the end of the current billing period.

Price changes: If a subscription price changes, the Buyer will be notified by email at least 30 days before the renewal date. If the subscription is not canceled within that period, the Buyer accepts the new price.

Effect of cancellation: Canceling a subscription terminates access to premium content at the end of the current period. Content purchased individually (outside of a subscription) remains accessible under the terms of that individual purchase.

The operator commits to providing the content and services described on the Platform with reasonable care and skill. However, results obtained by the Buyer through the use of courses and resources depend on their personal commitment and cannot be guaranteed.

The operator shall not be liable for: (i) any service interruption due to external causes (network outage, force majeure), (ii) any inappropriate use of content by the Buyer, (iii) any indirect or consequential damages arising from use of the Platform.

In any event, the operator's liability is limited to the amounts actually paid by the Buyer for the order in question.

All content available on the Platform (courses, videos, podcasts, documents, logos, text) is protected by copyright and remains the exclusive property of the operator or its partners.

Purchasing digital content grants the Buyer a personal, non-exclusive, non-transferable right of access, for strictly private use. Any reproduction, distribution, resale, or commercial exploitation of content is strictly prohibited without prior written authorization from the operator, and may result in legal action.

Personal data collected during checkout is processed in compliance with applicable US law (CCPA/CPRA) and, for Buyers residing in the European Union, with the General Data Protection Regulation (GDPR — EU Regulation 2016/679).

This data is used solely for order management, customer support, and, with the Buyer's consent, for commercial communications. It is not shared with third parties, except payment providers (Stripe) strictly within the scope of order fulfillment.

The Buyer has the right to access, correct, delete, and port their data, exercisable via our legal contact form.

Governing law: These Terms of Sale are governed by and construed in accordance with the laws of the State of Wyoming, United States of America, without regard to its conflict of law principles.

Dispute resolution: In the event of a dispute that cannot be resolved amicably, the Buyer may submit the matter to binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, or to the competent courts of Wyoming, United States.

EU consumers: Buyers residing in the European Union may also use the EU Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr

Claims: All claims must first be submitted to our customer service via our support form. We commit to responding within 5 business days.